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Frequently Asked Questions

Please read the questions below before contacting the District about your application. Questions are grouped into categories to help you find information quickly.

Application

Q:Can I save my incomplete application and return to complete it at a later time?A:Yes. You may logout at any time and return later. When you are ready to complete your application, enter your username and password and you will be allowed to continue your application if the job posting is still open. You can only work on one application at a time. If you wish to return to the application you are working on, do NOT hit the "Cancel" button, this will delete your draft application.Back to TopQ:How do I apply for a job?A:Once you find a job you would like to apply for simply click on the title of the job (e.g. "Maintenance Technician"). Then you review the description of the job and click on the "Apply for This Position" button. At this point you will either need to log-in to an existing account you have already created or create a new account.

To create a new account click on "Create A New Account And Apply For This Position" button. Then answer the on-screen questions to create an account. You may also transfer an existing account from another district/locality that uses Recruit & Hire.

You must complete all required fields and click the "Save and Submit" button at the end of the application to be considered for a job. When your application is successfully submitted, you will receive a Confirmation Number. You can use this confirmation number to reference a specific application.Back to TopQ:How do I make changes to an application that I submitted?A:Once an application has been submitted, it cannot be modified by the candidate. Please make sure that all of your information is accurate prior to submitting an application.

You may contact the contact person listed for the specific position you applied for if you have a change that will affect your eligibility.Back to TopQ:If I have submitted an application in the past, do I have to submit a new application?A:Yes. In order to be considered for a current job opening, you must submit an application for that position. If you have applied through this system in the past, your previously submitted answers will auto-populate when you start a new application.Back to TopQ:I have updated my profile but when I view a PDF of my application it shows the old information. Is there any way to overwrite this?A:When you submit an application, the system locks your answers in permanently. If you have new information that is relevant to the position you applied for, you may contact the hiring manager if one is listed on the job posting. If no one is listed on the job posting, you may contact HR to notify the hiring manager. In order to check for updated information, additional steps need to be taken.Back to TopQ:What happens if I withdraw my application?A:If you withdraw your application, you will no longer be consider for the position from which you are withdrawing. If you withdraw by mistake, please contact Human Resources and they can re-activate your application.Back to TopQ:My application status says "Incomplete". What should I do?A:If your application status reads "Incomplete," you will need to contact Human Resources to ask why they have marked it this way. HR will tell you if additional application materials are needed.Back to TopQ:I am a substitute teacher and I want to apply to a regular teaching position. When I click "Apply" the application that is displayed lists "Internal Teaching Application" in the right hand column. I know that as a substitute I am not eligible to apply using the internal application. How do I access the External Application?A:When you are signed into your account, at the top left hand corner of the screen you should see your name. Next to your name is a link to "Account Settings", click that link. On the right hand column, you should see "Account Type Internal". Under that there is a link title "I am not a current employee", click on that link. A pop-up will appear asking if you wish to change your account type, click "yes". Next to Account Type, it should now read "External"

Now you can go back to the job listing that you are interested in and apply using the full external application.Back to TopQ:Do I receive any communication when I submit my application?A:Yes. You will receive an email from the system letting you know that your application has been received. Also, you will be routed to a page labeled "Your application was successfully submitted" when you submit your application.

You can check the status of your application under the application status tab. If you do not see the job title for the position you applied for, and you are logged-in to the system, you did not successfully submit your application. To log-in to the system, please see that FAQ under General questions.Back to TopQ:I can't seem to move forward through the application. What should I do?A:In order to move through the application, you must hit "Save and Continue" at the top or bottom of each page. The links on the right will not move you forward through the application. It will only allow you to move backward to a page you have already viewed.Back to TopQ:How do I submit my application?A:On the last page titled "Review Your Information" you must scroll down to the bottom of the page, agree to the terms, sign your initials affirming that the information you've submitted is accurate, and hit "Save and Submit". Your application is not submitted until you do this.

Be sure to take this opportunity to double check that all of your information is correct. Once you submit, you will not be able to edit your application.Back to Top

Attachment

Q:What types of files do you accept for Resume, Cover Letter, Letters of Reference etc?A:All files attached to your application must be in .txt, .rtf, .pdf, .docx, or .doc format. If you need to upload an image or scan, you must convert it to pdf or place it into a Word doc file.Back to TopQ:Can I submit different resumes for different positions?A:No. Your attachments are affiliated with your profile, not with a specific job posting. If you would like to provide job specific information, please do so in the "Letter of Interest and Additional Information Section" of your application.Back to TopQ:Can I upload more attachments?A:You are currently limited to a maximum of six (6) upload documents. These will carry over to other applications if you apply for more than one job.Back to TopQ:Can I upload a separate group of attachments for each job posting to which I apply?A:At this time there is no way to upload different attachments for different job postings. If you overwrite your current attachments with new ones then the old versions will no longer be viewable.Back to TopQ:Can I upload different cover letters for each job posting to which I apply?A:There is currently no way to upload different cover letters for each job to which you apply. Rather, you should submit job specific cover letters in the text-fillable "cover letter" section of the application. You can copy and paste into this section. This section is different for each job.Back to Top

General

Q:How do I check the status of my application?A:Log into your account and then click on the Application Status tab. If you have already applied for a job it will be listed under the Current Applications section. If you want to view additional details about the job you applied for click on the Details link associated with the job. If you have applied for jobs in the past that have been filled, it will be listed in the Previous Applications section.Back to TopQ:Is this a secure website, and is my data secure?A:Yes. All data transfers use 128-bit or 256-bit encryption depending on your computer's capabilities. This is the same type of encryption used for most online banking transactions.Back to TopQ:I forgot my username or password. How can I retrieve it?A:From the main job listings page, click the link "I Forgot My Password." Enter your email address into the box and your information will be sent to that email address.Back to TopQ:I forgot which email address I used. What should I do?A:From the main job listings page, click the link "I Forgot My Password." Enter each of your email addresses into the box, if the email address was used your information will be sent to that email address. If the email address was not used, an automatic message will display stating "profile not found".

If your profile is not found for all of your email addresses, you will have to create a new account.Back to TopQ:My email address is incorrect, how do I fix it?A:To update your email address, you can log onto the system in the username and password box at the top of this web page. Click on "Account Settings" next to your name at the top of the web page. This will bring up a screen that will allow you to change your email and password.Back to TopQ:I used to be able to submit a single application to be considered for any and all openings, can I still do this?A:No. We no longer have a general pool of applicants. Applications must be submitted for every open position that you are interested in. You will have to submit a new application in our new system to be considered for any current job openings.
Back to TopQ:I submitted an application prior to October 2013 to Albemarle County. When I try to sign-in now, in this new system, it cannot find my profile. What should I do?A:When we switched from our previous online system to our new online system in October 2013, any profiles/applications in the old system were not transferred into this new system. You will have to create a new profile to apply to any of our current job postings. We recommend that you use your email address as your username when setting up your new profile.Back to TopQ:My questions is not answered above, what should I do?A:Additional information can be found at the following websites:
Albemarle County http://www.albemarle.org
Albemarle Schools http://www.k12albemarle.org
Albemarle Human Resources http://www.albemarle.org/hr

You may also contact Human Resources at 434-296-5827. Office Hours are Monday - Friday from 8:00 a.m. - 5:00 p.m., excluding Holidays. The Human Resources Department is located in Room 125 on the first floor of the County Office Building - McIntire, 401 McIntire Road, Charlottesville, VA 22902.
Back to TopQ:How do I apply to jobs as an internal applicant?A:To apply to jobs as an internal applicant, you must currently be employed by the County as a regular employee (substitutes and temporary employees are not considered internal applicants in recruitment processes).

There are two ways to create an internal account. The "Internal" button at the top right of the screen will take you through the process of creating an internal account. If you have already created an account and would like to change it to internal, select the "Account Settings" option at the top of the screen after you have logged in. On the right side of the page there is an "Account Type" section. Here you can change your external account to internal by selecting "I am a current employee."Back to TopQ:How do I view internal job postings?A:To view internal job postings, login with an internal account. The internal postings will appear under the job listings with all of the external postings.Back to TopQ:How do I transfer my Recruit & Hire account from one district to another?A:To transfer your account, sign out of the site (if applicable) and begin applying for the position you would like. You will be prompted to create a new account, sign in, or transfer a currently existing account. Enter the email and password that is connected with your other Recruit & Hire account. Enter the state that the account is located in and press continue. The site will locate your other account. You can then select it to transfer the information over. Please be aware that only some of your profile information will be moved over. You will still need to fill out certain sections on new applications.Back to TopQ:Can I combine multiple Recruit & Hire accounts with different districts/Counties?A:Unfortunately you are not able to combine accounts at this time.Back to TopQ:How do I find out about new job postings?A:You can sign up for job alerts on the main login page. Once this is done, you will receive weekly email notices of the jobs that the County has posted.Back to TopQ:How do I change the email address and password linked to my account?A:You can change your account information by selecting "Account Settings" at the top of the web page. To access account settings you will first need to login.Back to TopQ:If I transfer my account, do I lose all the information in the initial district/County?A:No information will be lost if you transfer your account. Your account with the previous district will remain active.Back to Top