Human Resources Specialist I Human Resources Department
Non-Exempt, Pay Grade 10
The Human Resources Specialist I performs complex administrative support work for human resource program areas. This position focuses broadly on benefits administration and may include related support with employee hiring, changes and terminations, new employee orientation, paid and unpaid leave accruals, as well as Family and Medical Leave administration. May also support workers’ compensation claims processing, OSHA recordkeeping, Line of Duty Act claims resolution, and income protection plans administration. Other duties may include assisting in the development and implementation of benefit and pay policies and programs. Provides extensive front office support, answering a broad range of general customer questions, and covering for co-workers as member of the Office Associate team. Essential functions include, and are not limited to the following:
- Supports the team in providing basic information about the entire range of programs available to employees;
- Assists with payroll-related tasks including keying employee transactions, processing paperwork and administering of benefits for the County;
- Counsels, advises and provides assistance to supervisors, employees, and family members on employment change and benefits-related matters;
- Assists in the development of communication tools, to include: brochures, fact sheets and other materials;
- Answers employee questions regarding interpretation of employment and benefit policies; Assists employees with problem resolution;
- Provides assistance to implement new pay and/or benefits programs;
- Trains employees, office staff and management on procedures and policies;
- Keeps management appraised of emergent issues and application of federal and state requirements;
- Troubleshoots situations; advise management on pay issues, proper job classification, hiring salaries, performance appraisal, and application of policies and federal and state regulations related to compensation;
- Processes all necessary paperwork;
- Researches and prepares reports for management on issues as assigned;
- Keeps abreast of changes that impact plan administration; may be responsible for claims assistance and review and coordination with carriers and providers;
- Participates in employee onboarding by presenting pay and benefits related information to new employees;
- Assists with group presentations explaining details of specified benefit programs for new hire orientation;
- Maintains ongoing communications with employees, providers, consultants, and insurance carriers; Explains employee benefit programs, assists in planning workshops and assists in preparation of communication materials;
- Makes recommendations for process improvements to improve efficiency and customer service;
- Responsible for filing, mailing, and record keeping for all related programs;
- Ensures relevant employee and benefit data is entered into human resources/payroll system;
- Handles sensitive and highly personal employee information; position requires exceptional written/verbal communication skills, and the ability to relate to others with empathy and tact
- Performs other duties as required.
QUALIFICATIONS: Any combination of education and experience equivalent to graduation from an accredited college or university with a bachelor's degree in human resources or business administration and at least two years of related experience required. Graduation from accredited college or university preferred. Must also possess knowledge of computer applications related to spreadsheets, word processing, human resources/payroll information systems, database management and analysis.
Sound knowledge of automated human resources/payroll information systems through the use of PC. Intermediate software skills including Microsoft Office Suite and HR information system. Ability to maintain confidentiality of employee information. Thorough knowledge of benefits essential. General knowledge of comprehensive human resource function; ability to manage a function on a daily operations basis with little direction; ability to communicate effectively both orally and in written form; ability to utilize technology to support office functions; ability to establish and maintain effective working relationships with employees and family members, retirees, payroll, officials, agencies, general public, vendors, providers and consultants.
PHYSICAL CONDITIONS AND NATURE OF WORK CONTACTS: Work is typically performed in an office setting with occasional extended periods of time at computer terminals. Occasional visits to off-site school and county location is required. Occasional program necessity requires working hours beyond set hours and days. Frequent telephonic and occasional personal contact with Department Heads, Principals, applicants, internal and external organizations at County and State level, employees and the general public is required.
SALARY: Hiring Range: $15.22 - $18.27 per hour/based on internal equity
Internal candidates will receive pay adjustments in accordance with County School Board Policy, GCBA-R.
DEADLINE FOR APPLICATIONS: Until Filled |