Tax Clerk Senior
May be filled as Tax Clerk depending on qualifications

Department of Finance

Non-Exempt, Pay grade 10 
 

The Tax Clerk Senior performs simple to moderate tasks for tax administration; interacts extensively with taxpayers and the legal community; completes related assignments as required. Work is performed under general supervision.

Essential functions include, and are not limited to the following:

• Provides assistance to taxpayers in person, by telephone, by email, and written correspondence;
• Participate in the assessment of personal property including adding and removing taxable items to and from tax roll, and updating addresses on accounts;
• Conducts the assessments of monthly tax remittances of Food and Beverage and Transient and Occupancy taxes including the mailing of notices to non-filers;
• Research, analyze and resolve simple to moderate tax issues pertaining to assessments, billing, payment, deposit, financial reporting, funds management, taxpayer complaints and policies in-person, by phone, email, and correspondence; research and adjust customer tax accounts and issue exonerations, supplemental bills, and refunds;
• Handle inquiries and assists with research of taxpayer complaints;
• Process electronic files download and uploads including processing the weekly DMV files, DGIF, Aircraft, etc. with accuracy, completeness and efficiency;
• Ensures the collection of relevant information from taxpayers in order to make personal property and business assessments and exonerations;
• Plan, order and maintain adequate level of operating supplies and forms;
• Educate taxpayers on County tax legislation and policy including billing deadlines and programs available to the public through the Finance Department; including the tax relief program requirements and eligibility to accept applications and/or to explain the customer when there is missing information;
• Interpret and apply tax codes for local applicability including the Albemarle County Code, Title 58.1 Taxation Code of Virginia, Title 46.2 of the Virginia Criminal and Traffic Law and relevant sections of the Code of Virginia;
• Create and maintain taxpayer files in accordance with operating standards, records retention, Accounting Department and external audit requirements;
• Attend various professional, association and education seminars and meetings including those offered by the Virginia Commissioners of Revenue Association, Treasurers Association of Virginia and Virginia Government Finance Officers Association;
• Other duties as assigned.

QUALIFICATIONS:   Any combination of education and experience equivalent to graduation from high school, and one or more years extensive, increasingly responsible experience in taxation, real estate, accounting/bookkeeping, general clerical work or related field; and experience involving contact with the public; an Associate’s degree in Accounting, Business, Finance, Taxation, or related field, or designation of Master Commissioner/Deputy Commissioner of the Revenue earned through the Commissioners of Revenue Association of Virginia is desirable. OR any equivalent combination of education, experience and training which provides the required knowledge, skills and abilities.

Knowledge of tax assessment, and ordinances. Some knowledge of tax laws. Ability to interact professionally under difficult circumstances and to communicate effectively under pressure. General knowledge and ability to use computer operations, systems, and procedures. Ability to communicate effectively, both orally and in writing. Ability to meet and deal effectively with businesspersons, attorneys, and the public, and to enforce the tax ordinance with firmness. Ability to interpret and apply various complex tax laws. Ability to educate others on all aspects of practices and law. Ability to comprehend and follow complex oral and written instructions. Ability to represent the county in various professional, association and education seminars and meetings.

PHYSICAL CONDITIONS AND NATURE OF WORK CONTACTS:  Regular contacts made with individuals from: (a) other internal organization units; or (b) outside organizations; or (c) frequent contact with the general public for purposes of exchanging factual information which may require some judgment or interpretation in order to be responsive to questions or applicable to a specific situation. Communication is usually cooperative in nature, with infrequent conflicts resolved by higher authority. Conducts work in a sitting position; however, job requires frequent standing, walking, bending, stooping and light lifting. Requires frequent operation of a variety of office machines.

SALARY:  Hiring Range: $15.22 - $18.27/ per hour based on experience and education

                 Internal candidates will receive pay adjustments in accordance with Local Government Personnel Policy, §P-60..

DEADLINE FOR APPLICATIONS:  9/14/2018