Description | Senior Systems Analyst Information Technology
Position Supports: County Executive, Community Relations, Economic Development, Office of Management & Budget
Exempt, Pay Grade 18 The Senior Systems Analyst provides leadership for managing technology related systems for County Executive, Community Relations, Economic Development, and Office of Management and Budget. This position requires a strong eye for design and be very proficient in the concepts of user-experience. This position will partner with Information Technology and with the Community Relations and Organizational Development staff. With the understanding that communications and customer engagement are the bedrock of an open government and as such, critical functions for Albemarle County, this position will require someone who understands the charge of the County Executive's office of informed citizens and thoughtful engagements and the important role our website plays in advancing this mission. This focus will expand beyond the website to new media and emerging technology. Working together the team evaluates and integrates new software and hardware technologies to create more efficient and easier to use systems. Develops user requirements and into specifications for business process improvement projects. Works as technical project manager for the supported departments and acts as project leader over other staff on complex projects. Essential functions include, and are not limited to the following:
- Responsible for the technical maintenance of the County's new Civica based website;
- Troubleshooting, regulation and management of access rights, on-going training, search engine optimization, and ongoing analytics synthesis;
- Improves efficiency of programs, systems and procedures through continuous process improvement;
- Provides development assistance as required using Visual Studio, SQL, SharePoint, and other products;
- Develops reports from databases using Access, Excel, Power BI, and SQL Reporting Services;
- Performs all tasks of a Systems Analyst but at a high level of efficiency and on more complex assignments;
- Performs evaluations of new software and hardware technologies;
- Acts as technical project manager for supported departments;
- Assists with development and management of the County-Wide Information Technology Strategic Plan;
- Assists with the development and review of contracts, project proposals, and implementation plans for Information Technology and supported departments;
- Provides project team leadership over Information Technology and user staff including organizing, controlling, and reporting functions;
- Provides coordination between county departments and regional partners during the implementation of projects to ensure interoperability;
- Acts as liaison between vendors, departments, boards, and regional agencies;
- Works with Information Technology and supported departments to develop specifications for new applications, as well as changes to existing applications;
- Assists Information Technology and users by responding to questions and problems as required;
- Conducts user training on supported systems;
- Prepares and Quality Control checks documentation for applications;
- Performs Quality Control checks on work of other staff;
- Provides status reports to supervisor and department management;
- Participates in department's teamwork concept;
- Meets departmental and organizational deadlines;
- Performs various other duties as required.
QUALIFICATIONS: Five or more years combined experience as a systems analyst, programmer/analyst, or related position in a similar hardware and software environment, plus preferably one of the following: 1. Baccalaureate degree from an accredited four-year college/university with extensive class work in information systems; or, 2. Community college degree in Computer Science or Business. Additional experience may be substituted for education. NOTE: Extensive computer hardware, software, network, and development experience is required. Must be able to manage existing County website, Community Relations and Office of Management and Budget related hardware and software systems and work closely with departmental staff to implement new solutions as necessary. Must be able to develop user defined reports and business workflow with Microsoft SQL, Visual Studio, Power BI, Excel, or Access. Prefer an expert in Information Technology solutions and considerable experience with a modern web site management tool (e.g. Civica) and design related technology, either as a user or in a support capacity.
Expert level knowledge of enterprise computing environments, network, database, and telecommunication systems is critical; knowledge of programming, data processing; and systems analysis education. Strong troubleshooting and logical abilities; strong oral and written communications skills. Ability to work and perform under pressure; ability to work well with people; ability to work independently and be self-motivated. Should exhibit strong leadership attitude and ability to support project, department and county goals, as well as to lead others in a team environment.
PHYSICAL CONDITIONS AND NATURE OF WORK CONTACTS: Work is typically performed in an office, computer room, computer classroom laboratory, and/or conference rooms. Continuous ability to communicate by phone is necessary. Regular use of keyboards, computers, laser printers, etc. is necessary. Work requires occasional handling of small fragile computer components and large components weighing in excess of 50 pounds. Occasional operation of county vehicles to travel to locations throughout the county is required. Regular contact is made with internal departments and senior persons at all levels of County government and the school division. Contacts are usually cooperative, however, require tact and diplomacy. External contacts with vendor companies and other information services agencies are necessary. Occasional need to perform urgent tasks to meet organizational deadlines. Frequent work activity after normal duty hours and occasional weekend duties are necessary. Depending on job location, employees in this position may be considered essential personnel and fall under Albemarle County AP-4 and in addition, be subject to working overtime, being held over, or called back for disasters, local emergencies, or special events.
SALARY: Hiring Range: $55,609 - $73,190/ annual equivalent/based on experience, education and internal equity.
Internal candidates will receive pay adjustments in accordance with Local Government Personnel Policy, §P-60.
DEADLINE FOR APPLICATIONS: Until Filled
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